At monotain.com, our priority has always been the satisfaction of our clients, for this we have a very easy return/exchange policy.
1. You can place a Easy Return request within 7 days of order delivery. However, in case of Damaged/Missing Product, the Return request should be filed within 2 days of delivery.
2. Return request will be reviewed by our team.
3. If required, request will be shared with the merchant for his/her approval.
4. After approval, pickup of the product will be arranged through our courier partners.
5. If our reverse pickup service is not available on your address, we will ask you to dispatch the product. The courier charges will be reimbursed by www.monotain.com.
6. After the product is received, it is verified against your claim and accordingly, Replacement or Refund amount will be transfer to your bank account in 7 working days. Please note that Replacement would depend upon the stock availability with the respective merchant.